1-800-HMT-TOOL sp.hmt.01@gmail.com

Product Support & Resources

We're here to help you get the most from your HMT Tools

Frequently Asked Questions

You can register your tool by visiting our website and filling out our product registration form. You'll need your product's serial number and proof of purchase. Registration activates your warranty coverage.

HMT Tools provides a lifetime warranty on defects in materials and workmanship. This covers manufacturing defects but excludes normal wear and tear, accidents, and misuse. Visit our warranty page for complete details.

Regular maintenance extends tool life. Keep tools clean and dry, lubricate moving parts, and store in a cool, dry place. Check your product manual for specific maintenance instructions for your tool model.

Yes! We offer professional calibration services for precision measuring tools. Contact our support team to schedule a calibration appointment or send your tools to one of our service centers.

We offer a 30-day money-back guarantee on all products. If you're not satisfied, return your tool in its original condition with proof of purchase for a full refund or exchange.

Standard shipping takes 5-7 business days. We offer expedited 2-3 day shipping and overnight delivery options. Orders typically ship within 1 business day of purchase.

Yes! We provide significant discounts for bulk orders and corporate purchases. Contact our sales team for a custom quote based on your volume requirements.

Most HMT Tools are designed with replaceable parts. Contact our support team with your tool model and serial number, and we'll help you find the correct replacement parts.

Warranty Information

Our Warranty Promise

HMT Tools stands behind its products with a comprehensive lifetime warranty on defects in materials and workmanship.

  • Coverage Period: Lifetime
  • What's Covered: Manufacturing defects, material flaws, workmanship issues
  • What's Not Covered: Normal wear and tear, accidents, misuse, unauthorized repairs
  • Claim Process: Contact support with proof of purchase and serial number

How to Register Your Product

Register your HMT Tool to activate full warranty coverage and receive exclusive benefits:

  • Full lifetime warranty activation
  • Priority support access
  • Product recall notifications
  • Exclusive member deals and updates
  • Free calibration voucher (for measurement tools)
Register Your Product

File a Warranty Claim

If your HMT Tool is defective, we'll repair or replace it quickly:

  1. Contact our support team with details of the issue
  2. Provide proof of purchase and serial number
  3. We'll arrange return shipping (prepaid)
  4. Tool will be repaired/replaced within 10 business days
  5. Receive your tool back or replacement
File a Claim

Authorized Service Center

Visit our service center for repairs, maintenance, and calibration

HMT Tools Service Center

14-B Davis Road, opposite Total Petrol Pump، Garhi Shahu, Lahore, Punjab 54000

0327-0177567

sp.hmt.01@gmail.com

Mon-Fri: 9am-6pm | Sat: 9am-4pm

Get Directions

Still Need Help?

Our support team is available 24/7 to assist you